Elements Organizer 2024 n'affiche pas les photos

[ylecorre]

Je suis passé de Elements 2021 à 2024 et les photos agrandies ne s'affichent plus suite à un double-clic sur une petite photo.. Les petites photos sont toutes là. Comment corriger la situation.

Sur un iMac avec MacOS 13.6.1 écran Retina 5K.

[Greg_S.]

Please show us a screenshot after returning to the complete grid.

[ylecorre]

I have included the return image and one using a smaller view. It works ok with a smaller view, but it stills disapear when a larger image is displayed. 

[Greg_S.]

What happens if you Update the thumbnail from the Edit menu (or Cmd+Shift+U on Mac?)?

[ylecorre · Accepted solution]

The thumbnail update has no effect. Thumbnails were all OK. 

I found that if I display "Infos"on the right, the image appears (no change in size). I now consider the problem solved. This is now a minor bug. 

Thank you Greg.

[Greg_S.]

That is strange.    I suspect that it is related to having a 5k monitor.  Thanks for reporting back.