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Elements Organizer 2024 n'affiche pas les photos

Community Beginner ,
Dec 01, 2023 Dec 01, 2023

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Je suis passé de Elements 2021 à 2024 et les photos agrandies ne s'affichent plus suite à un double-clic sur une petite photo.. Les petites photos sont toutes là. Comment corriger la situation.

Sur un iMac avec MacOS 13.6.1 écran Retina 5K.

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Mac , Organizer , Problem or error

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correct answers 1 Correct answer

Community Beginner , Dec 02, 2023 Dec 02, 2023

The thumbnail update has no effect. Thumbnails were all OK. 

I found that if I display "Infos"on the right, the image appears (no change in size). I now consider the problem solved. This is now a minor bug. 

Thank you Greg.

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Community Expert ,
Dec 01, 2023 Dec 01, 2023

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Please show us a screenshot after returning to the complete grid.

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Community Beginner ,
Dec 02, 2023 Dec 02, 2023

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I have included the return image and one using a smaller view. It works ok with a smaller view, but it stills disapear when a larger image is displayed. 

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Community Expert ,
Dec 02, 2023 Dec 02, 2023

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What happens if you Update the thumbnail from the Edit menu (or Cmd+Shift+U on Mac?)?

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Community Beginner ,
Dec 02, 2023 Dec 02, 2023

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The thumbnail update has no effect. Thumbnails were all OK. 

I found that if I display "Infos"on the right, the image appears (no change in size). I now consider the problem solved. This is now a minor bug. 

Thank you Greg.

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Community Expert ,
Dec 02, 2023 Dec 02, 2023

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That is strange.    I suspect that it is related to having a 5k monitor.  Thanks for reporting back.

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