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'Elements Organizer encountered a problem and needs to close' error message in Photoshop Elements

New Here ,
Oct 10, 2022 Oct 10, 2022

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In the meantime, I am using a trial version of Adobe Photoshop Elements 2023 and I am entertaining the idea of buying a full version. However, doubts are raised by the daily report "Elements Organizer encountered a problem and needs to close". I submitted the generated report in this form and nothing happens. So I don't know if I can install the mentioned SW on my PC. The PC has a standard configuration and OS Windows 10 updated.
Please advise.

 

 

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Adobe Employee ,
Oct 11, 2022 Oct 11, 2022

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Hi there,

 

Thanks for reaching out. When do you get that error? Is it while performing a particular task?

Have you tried any troubleshooting steps? 

Please try the steps mentioned in the article: https://helpx.adobe.com/photoshop-elements/kb/troubleshoot-system-errors-freezes-photoshop.html.

 

Let us know if it helps,

 

Thanks,

Ranjisha

 

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New Here ,
Oct 12, 2022 Oct 12, 2022

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Hi,
the error message appeared to me shortly after the program was launched, but it doesn't seem to have affected its functionality.
It's a bit comical that this problem appeared from the installation of APE until I asked for help and sent the generated report at the same time. Now everything seems to be in order.
Thank you to everyone who made an effort to help me.

Tonda

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