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Elements Organizer won't let me display photos outside of thumbnails

New Here ,
Apr 28, 2022 Apr 28, 2022

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Hello!

 

I am very new to the Photoshop Elements community.  I imported a bunch of photos and can see them just fine in the "Grid" view of my Organizer, but when I double-click to look at any particular photo, all I get is a grey screen.  If I move my mouse around on that screen I can see the names of the persons in the photo, but not the photo itself.

 

I am using Elements on a Mac and am on Mac OS Monterey, 12.3.1.

 

Any assistance would be greatly appreciated!!

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New Here ,
Jul 04, 2022 Jul 04, 2022

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I'm having the same problem. Any advice?

 

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