Elements Version 13 - "close grid lines" not working

[lucyw43084688]

Hey, does anyone know how to turn off the grid lines when editing Raw files in elements Version 13?

There is a button to close the grid lines but it won't close when I click it. I dislike the automatic grid lines and would like to get rid of them. See the yellow highlight in the image below for what I mean. 

[hatstead]

Check in the Editor under the View menu to toggle the grid on/off. If that does not work, reset prefences to default. Go to Edit>Preferences>General and click on the button to reset on next launch.

[lucyw43084688]

thanks for that. Sadly neither worked. The grid was toggled off in elements (but I tried what you said anyway). The problem is editing raw images on opening in the Cammera Raw editor before they make it into elements. I can't figure out how to get the "x" to close the grid lines options as its supposed to. I'll keep searching. Thanks!

[Jeff Arola]

I would try a reset of the camera raw preferences.

In the photoshop elements editor go to File>Open, select a camera raw file, then hold the Shift Alt and Ctrl keys down while pressing Open.

(Shift Option Cmd on a Mac)

Keep holding the keys and you should get the following dialog asking if you want to Delete the Camera Raw preferences.

Press Yes.