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Elements18 opens RAW file in wrong aspect ratio

yonghuac30441516
New Here ,
Apr 08, 2018 Apr 08, 2018

I just bought the Elements18 software. I can open my jpg files at the correct 3:2 ratio. But when I open my raw files, they are at 4:3 ratio which cuts off on both sides of the pictures. Any clues?

Thanks much!

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