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Elments 21 - sign in problem

New Here ,
Jun 12, 2021 Jun 12, 2021

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Keep geting error message disc full cannot open at this time - only have 6 photos in it at this time.

Any answers?

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Problem or error

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Adobe Community Professional ,
Jun 12, 2021 Jun 12, 2021

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What OS are you using?  Is this a trial version or have you already entered your serial number?

 

Can you post a screenshot of the error message you are getting.

 

In the meantime, try pressing the Shift key while launching the Organizer.  This will take you to the Manage Catalogs dialog.  Try creating a new catalog and see if it will allow you to open the program or get you through the sign-in process. 

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New Here ,
Jun 12, 2021 Jun 12, 2021

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Purchased progam installed and registered  will try to do a screen shot

 

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