Entering serial number redemption code in photoshop elements 18

[Adobe_Emma_Moran]

Please help. It won’t let me input letters for the redemption code when downloading the brand new disc I bought of Photoshop elements 18. What should I do? How can this be solved?

[arshla jindal]

Hi,

Please see the following link to see how to get the serial nu,ber through redemtion code:

Find your serial number

Thanks.