Error 50 on update for my desk top-win 11 OS-has 2022 edit PS Elements and cloud-what is the FIX?

[ABCoCo]

purchased a third PS Elements for my desk top(paid for all three) 2023 and I r4eceive a error message 50-it will not loan on my desk top I purchased it for-are we only allowed 2 per account-or is there a FIX??thanks-Lita

[Greg_S. · Accepted solution]

Each license should be entitled to 2 activations.  Each license can only be used on one computer at a time.

This is a somewhat unusual installation problem.  I suggest you try contacting Elements support. You can start a chat session by clicking on the blue Contact Us button under the Support menu at Adobe.com. Or you can contact Support by telephone using the numbers listed here: https://helpx.adobe.com/contact/phone.html.

[ABCoCo]

I did -and they resolved the issue-thanks for your reply