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Error 50 on update for my desk top-win 11 OS-has 2022 edit PS Elements and cloud-what is the FIX?

New Here ,
Oct 28, 2022 Oct 28, 2022

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purchased a third PS Elements for my desk top(paid for all three) 2023 and I r4eceive a error message 50-it will not loan on my desk top I purchased it for-are we only allowed 2 per account-or is there a FIX??thanks-Lita

 

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correct answers 1 Correct answer

Community Expert , Oct 28, 2022 Oct 28, 2022

Each license should be entitled to 2 activations.  Each license can only be used on one computer at a time.

 

This is a somewhat unusual installation problem.  I suggest you try contacting Elements support. You can start a chat session by clicking on the blue Contact Us button under the Support menu at Adobe.com. Or you can contact Support by telephone using the numbers listed here: https://helpx.adobe.com/contact/phone.html.

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Community Expert ,
Oct 28, 2022 Oct 28, 2022

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Each license should be entitled to 2 activations.  Each license can only be used on one computer at a time.

 

This is a somewhat unusual installation problem.  I suggest you try contacting Elements support. You can start a chat session by clicking on the blue Contact Us button under the Support menu at Adobe.com. Or you can contact Support by telephone using the numbers listed here: https://helpx.adobe.com/contact/phone.html.

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New Here ,
Nov 05, 2022 Nov 05, 2022

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I did -and they resolved the issue-thanks for your reply

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