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Error 6 when installing Elements on Mac. [was: Eric]

New Here ,
Jul 27, 2017 Jul 27, 2017

I have reinstalled Elements 3 times and still get an error 6 message. I also get the message on Premier Elements

I using an Apple Mac 6 months old.

What else can I try?

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Community Expert ,
Jul 27, 2017 Jul 27, 2017

What versions of photoshop elements and premiere elements do you have?

What version of mac os is your mac running?

When you say "installed", did you use the original install media or just copy over the apps from backup like Time Machine?

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New Here ,
Jul 27, 2017 Jul 27, 2017

I am using version 10.12.6

Version 15 elements & premier elements

I installed from my account via internet

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Community Expert ,
Jul 27, 2017 Jul 27, 2017
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New Here ,
Jul 27, 2017 Jul 27, 2017

Hi John

I get error 6 asking me to reinstall the programme. If that does not work contact Adobe Support.

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Community Expert ,
Jul 27, 2017 Jul 27, 2017

Any clues in the macOS Sierra Console?

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New Here ,
Jul 28, 2017 Jul 28, 2017
LATEST

Hi John

I have checked the console and have taken a screen shot for you. Is this helpful or do you need more info. Looking at the console USERS it has crashed every time I have tried to load the the programmeConsole Screen shot.jpeg

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