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Error: an error while reading files or writing files to disc. the disc may be full or there may be a

New Here ,
Sep 05, 2021 Sep 05, 2021

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I am getting the following error while trying to rotate a photo multiple times.  It works just fine the first time I rotate the photo (using Organizer), but get the error on the subsequent times I try to rotate. (this is not a problem with storage)

"An error while reading files or writing files to disc. the disc may be full or there may be a problem with the source media"

 

error.JPG

 

Here is the system info for my machine and catalog:

Elements Organizer 18.0.0.0
Core Version: 18.0 (20201207.m.154403)
Language Version: 18.0 (20201207.m.154403)

Current Catalog:
Catalog Name: My Catalog 1
Catalog Location: C:\ProgramData\Adobe\Elements Organizer\Catalogs\My Catalog 1\
Catalog Size: 378MB
Catalog Cache Size: 2.8GB

System:
Operating System Name: Windows 10
Operating System Version: 10.0
System Architecture: Intel CPU Family:6 Model:14 Stepping:3 with MMX, SSE Integer, SSE FP, SSE2
Built-in Memory: 15.9GB
Free Memory: 6GB

TOPICS
Crash or freeze , Problem or error

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Adobe Employee ,
Oct 14, 2021 Oct 14, 2021

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Hi there,

It seems like the dic read or the disc is faulty. Please check this article and see if it helps: https://helpdeskgeek.com/help-desk/fix-cant-read-from-the-source-file-or-disk-error/

Regards,
Sahil

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