Error code 1 - Elements 2022 / Mac

[janap91586980]

 I always get error code 1 and the installation aborts. I have carried out all updates for my Mac. What else can I do?

[VipinGupta]

Hi,

Could you please share your system configuration, on which you are facing this issue?

To get this, please click on the 'Apple Icon' on the top left corner -> 'About This Mac'.

Regards,

Vipin

[janap91586980]

[VipinGupta]

Dear User,

The Recommended system for Mac is Intel machine and is currently not supported for M1 machine.

We are working on to support E2022 on Mac machine and will notify here once it is available.

You can refer to the system requirements here: https://helpx.adobe.com/in/photoshop-elements/system-requirements.html

Regards

Vipin

[violab18905025]

I am having the same problem on my new iMac 2021 M1 computer. Hopefully this will be resolved soon.

[VipinGupta]

Hi,

Please use the latest installer available here to install on M1 machines: https://helpx.adobe.com/download-install/kb/photoshop-elements-downloads.html

Thanks,

Vipin