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Error for PSE 24 trying to make a contact sheet

Community Beginner ,
Nov 17, 2023 Nov 17, 2023

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I had this error occur occasionally in PSE 2020. I would trash the preference file and it would work again. In this update that fix doesn't work. Any suggestions? It's still in the user manual as an option so how?

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Mac , Problem or error

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correct answers 1 Correct answer

Community Beginner , Nov 17, 2023 Nov 17, 2023
I tried my old process again, turned out I'd trashed the preferences file
from a previous version so that's what went wrong. It worked when the right
file was trashed.
Thanks for your reply.

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Community Expert ,
Nov 17, 2023 Nov 17, 2023

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What version of macOS do you have?

 

Did you go to

Macintosh HD/Users/UserName/Library/Preferences/Adobe/Elements/24.0/Adobe Contact Sheet II

 

and trash the

 

Adobe Contact Sheet Prefs

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Community Beginner ,
Nov 17, 2023 Nov 17, 2023

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I tried my old process again, turned out I'd trashed the preferences file
from a previous version so that's what went wrong. It worked when the right
file was trashed.
Thanks for your reply.

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Community Beginner ,
Nov 17, 2023 Nov 17, 2023

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I fixed my problem. I'd trashed the preferences file for a previous version. Figured it out.

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