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Error message in Photoshop Elements "...not the right kind of document."

New Here ,
Apr 22, 2022 Apr 22, 2022

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Hi, Whenever I try to download a Photoshop Elements plug-in, I get the following error message on the Photo Editor screen: "Could not complete your request because it is not the right kind of document." Any fix for this? Running Photoshop Elements 2021, in Windows 10. Any help would be greatly appriciated. Many thanks in advance. Pax

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Community Expert ,
Apr 25, 2022 Apr 25, 2022

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Let me move this to the Photoshop Elements forum for you, which is the appropriate forum for your question.

The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs, installation issues, or account issues such as subscription questions or billing problems, or generalized questions about Creative Cloud services.

* Product questions should be posted in the associated product community.
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Community Expert ,
Apr 25, 2022 Apr 25, 2022

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Which plugin are you trying to install?

Is it compatible with PS Elements 2021?

 

Nancy O'Shea— Product User, Community Expert & Moderator

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Community Expert ,
Apr 25, 2022 Apr 25, 2022

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Are you sure it's not a Photoshop plugin rather than a Photoshop Elements plugin?

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Community Expert ,
Apr 26, 2022 Apr 26, 2022

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I'm not aware of any Photoshop CC plug-in that can't be used in Elements.  The error message does not seem to be a plug-in related message.  So, we definitely need more details about the plug-in and what action you were taking to generate the error message.

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