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ERROR MESSAGE

New Here ,
May 03, 2022 May 03, 2022

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I am in the process of cleanig off an old external hard drive. Moving mostly photos to this new drive.  I am getting this message on both drives when i try to open a photo,.  "Could not complete your request because it is not the right kind of document"  Or "Could not complete your request because it is not a valid Photoshop document".

I do not understand either of these messages.  How do I open these.  They are saved as .psd, jpg.psd, or raw.psd.

I cannot add any of them below as they exceed the maximum size.

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How to , Problem or error , Windows

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Community Expert ,
May 04, 2022 May 04, 2022

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New Here ,
May 05, 2022 May 05, 2022

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But these are edited jpg or cr2 that I used .psd when I saved them. They were created on PS Elements which is what I use to edit all my photos. I was taught to do this.   I am able to open other photos that I saved with it. Strange that there are only a few that I am unable to open.

Should I just with the copies on my external HD and remove the psd and type in jpg?  Will this open them?

I am now worrying that I may find many others also.

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Community Expert ,
May 05, 2022 May 05, 2022

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Should I just with the copies on my external HD and remove the psd and type in jpg?  Will this open them?


By @AZSinbad

 

It does no harm to try.  Make a copy of the file first and try changing the extension of the copy.

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Advisor ,
May 04, 2022 May 04, 2022

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Just typing the file extension in the name doesn't make it that type of file.  Use SAVE AS and choose from the pull down menu. 

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