Error program

[veronicab42091922]

I have some problem with Photoshop. I open a JPG file with "camera raw filter" and when I try to save an error appears: "impossible complete the operation - program error". If I only cut the jpg file and try to save the error is different: "impossible save the file. Ram not enough".

I unistalled and installed again Photoshop. I restarted the PC. I have formatted the PC. I have 3 ram free on my PC. I cancelled the preferences. It doesn't work.

What can I do?

Thanks

[MichelBParis · Accepted solution]

veronicab42091922  wrote

I have some problem with Photoshop. I open a JPG file with "camera raw filter" and when I try to save an error appears: "impossible complete the operation - program error". If I only cut the jpg file and try to save the error is different: "impossible save the file. Ram not enough".

I unistalled and installed again Photoshop. I restarted the PC. I have formatted the PC. I have 3 ram free on my PC. I cancelled the preferences. It doesn't work.

What can I do?

Thanks

Are you using Photoshop or Elements ? This forum is for Elements.

For Photoshop:

Photoshop

Your error message is similar to many others since the last Windows 10 (1803) upgrade.

Explanation and workaround:

Photoshop :

Error while accessing performance preferences - 'An integer between 96 and 8 is required.'

Elements :

Error: An integer between 50 and 8 is required | Elements | Windows 10

You'll find a lot of discussion about that recent problem on both forums.

[veronicab42091922]

Thank You so much!

[Medha_Sharma]

Hello Veronica,

Is your query pertaining to Photoshop or Photoshop Elements?

I presume the error message is due to the recent Windows update. Please refer to this forum thread to discover the possible workarounds. Hope that helps!

Thanks,

Medha