error: the adobe help application could not load a URL because there is no internet connection

[eddiehs]

Hi there, this is for Photoshop Elements 2018 (version 16) on a Windows 10 machine and the app was purchased through the Windowsapp store. Had an earlier problem with an error message requesting an integer that was fixed with a registry hack. Now this ...

[#2]

I have the same problem with Elements21 on all help features...

[Phil Pickering]

Did you also purchase Adobe Photoshop Elements 2021 from the Microsoft Store?