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I'm running Photoshop elements 14. I'm trying to open a Raw picture from my camera and it is telling me it can't open it. I checked for updates and it is all up to date. I was able to open a picture a week ago, and now I can't. Can someone help me out?
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Moved from the Photoshop forum to the Photoshop Elements forum.
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What camera?
See here:
https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html
and here:
https://helpx.adobe.com/camera-raw/kb/camera-raw-compatible-applications.html
and use the DNG Converter if necessary:
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Nikon D3400
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You will need to use the DNG converter:
https://supportdownloads.adobe.com/detail.jsp?ftpID=6291
Your camera needs Camera RAW 9.7, but PSE 14 only supports up to 9.5.
The alternative is upgrade to PSE2020.