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eyedropper tool options missing

New Here ,
Aug 27, 2021 Aug 27, 2021

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ps 2020 .There are no other  options on the eyedropper tool.I cannot create sample points.

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Problem or error

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Adobe Community Professional ,
Aug 27, 2021 Aug 27, 2021

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I don't understand the problem. Which options are you looking for? What are you trying to do?

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New Here ,
Aug 27, 2021 Aug 27, 2021

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I am trying to find neutral grey area on EXPERT VIEW.To correct white balance on photo.

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Adobe Community Professional ,
Aug 27, 2021 Aug 27, 2021

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This is the Photoshop Elements forum.  Elements does not have the sample points feature.  If you are inquiring about Photoshop CC, you need to pose your question in the Photoshop Ecosystem Forum

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Adobe Community Professional ,
Aug 28, 2021 Aug 28, 2021

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I suggest you either use the Levels dialog (Ctrl+L):

 

Snap_2021.08.27_23h31m30s_004.png

 

Alternatively, use the Enhance>Adjust Color>Remove Color Cast dialog:

 

Snap_2021.08.27_23h32m20s_005.png

 

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New Here ,
Aug 28, 2021 Aug 28, 2021

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Greg s.thanks for the advice.I did not realise the difference between cloud and disc PHOTOSHOPS.

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