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failer to update

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May 30, 2021 May 30, 2021

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costant failer to update     version 13

 

update 13-1  dowland but hangs and fails on 13%  download raw update as advised br help center but did not fix problem  using win 10 pro     plenty of space and ram   not an issue

 

 

any help or

free up grade may be required

 

 

your mark

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Download and install, Problem or error, Windows

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May 31, 2021 May 31, 2021

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Hi Mark,

 

Sorry that you cannot update Photoshop Elements version 13 to 13.1 as it keeps failing to update at 13%.

 

Pleas checkout the steps mentioned in this article related to errors while updating an application: https://helpx.adobe.com/in/creative-cloud/kb/troubleshoot-download-install-logs.html 

 

You may download the full installer and install the latest version of Photoshop Elements from here: https://helpx.adobe.com/in/download-install/kb/photoshop-elements-downloads.html

 

Please let us know if you have any queries.

 

Thanks

Akash

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