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Fatal errors Elements 13

New Here ,
Apr 06, 2017 Apr 06, 2017

Getting 2 fatal errors when installing Elements 13 on new laptop from purchased DVD. Receive Exit error 7, Fatal DS003.

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Community Expert ,
Apr 06, 2017 Apr 06, 2017
LATEST

Code 7 https://helpx.adobe.com/lightroom/kb/exit-code-7-displays-installing.html

CS6 and earlier programs have not been tested and will not be updated for Mac El Capitan/Sierra

-which means that you try to use CS6 and earlier at YOUR risk of having problems due to Apple updates

-Adobe fix to Apple's problem https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

-install OLD Java runtime if needed https://support.apple.com/kb/dl1572?locale=en_US

An idea that MAY work to install and/or run old programs in Windows 10... works for some, not for others

-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window

-or Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL Windows permissions may help... says Encore, but sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account)

-or more on permissions https://forums.adobe.com/thread/2293598

NOTE - Win10 anniversary update version 1607 has caused MAJOR problems with old programs, so the above may not work

-Notice http://www.computerworld.com/article/3157369/windows-pcs/new-windows-10-build-is-a-monster-update.ht...

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