Fehlerhafte Datei löschen

Report · Dec 06, 2017

Wie kann ich eine fehlerhafte Datei löschen, die das System immer an der gleichen Stelle beim Installieren ins Album blockiert, sodass nichts mehr geht und und das Programm geschlossen wird. Das passiert sogar nach De- jund Neuinstallation des Programms

Report · Dec 07, 2017

Hi Ursd39606985,

Kindly let us know which Adobe software title you are using? and what is the name of that corrupted file?

Also let us know the operating system of your machine.

Awaiting your response.

Report · Dec 07, 2017

I'm using Photoshop Elements 15. The name of the file of the imported file is unnown. I should delete it in I don't know ist Name where it is to find in the Computer. The images I ca watch with Windows, I can delete images, bith ths doesn't change the Problem. PSE can't finish the import into picture-browser becaus it seems, the this file is broken and teh program stopps

Report · Dec 07, 2017

Windows 10

Report · Dec 07, 2017

Thanks for the update, I am moving this thread to Photoshop Elements community as experts there will be able to help you quick and better.

Report · Dec 07, 2017

ursd39606985 wrote
Wie kann ich eine fehlerhafte Datei löschen, die das System immer an der gleichen Stelle beim Installieren ins Album blockiert, sodass nichts mehr geht und und das Programm geschlossen wird. Das passiert sogar nach De- jund Neuinstallation des Programms

Please forgive me for answering in English (Ich verstehe Deutsch ziemlich gut, aber teschnische Wörter sind hier sehr wichtig).

I don't mind if you answer in German.

We need to understand exactly what you are doing when the the program stops.

Do you think it's a problem with a media (photo or video) file?

Do you think it's a problem with a catalog (the database holding the exif and tagging information)?

I don't think it can be a problem with an 'album', which is a 'collection' or a simple list of selected files like an audio playlist?

Report · Dec 07, 2017

Sorry, my language is german. So I try to answer I send you a pt sc of the Point, when the importing-procedere stops an the program is closing.

Dies passiert, auch nach De- und anschliessender Neuinstallation. Diesen pt sc machte ich nach Neuinstallation. So denke ich, das Problem liegt nicht im Programm, sondern im System und PSE kann auf das file nicht korrekt zugreifen. Wo ist das file? Name? Auf die Bilder kann ich im Windows-Explorer zugreifen, auch löschen, aber dies ändert nichts.

Vielen Dank und freundliche Grüsse

Urs Dimmler

Gesendet von Mail für Windows 10

Von: MichelBParis

Gesendet: Donnerstag, 7. Dezember 2017 11:49

An: Urs Dimmler

Betreff: Fehlerhafte Datei löschen

Fehlerhafte Datei löschen

created by MichelBParis in Photoshop Elements - View the full discussion

ursd39606985 wrote

Wie kann ich eine fehlerhafte Datei löschen, die das System immer an der gleichen Stelle beim Installieren ins Album blockiert, sodass nichts mehr geht und und das Programm geschlossen wird. Das passiert sogar nach De- jund Neuinstallation des Programms

Please forgive me for answering in English (Ich verstehe Deutsch ziemlich gut, aber teschnische Wörter sind hier sehr wichtig).

I don't mind if you answer in German.

We need to understand exactly what you are doing when the the program stops.

Do you think it's a problem with a media (photo or video) file?

Do you think it's a problem with a catalog (the database holding the exif and tagging information)?

I don't think it can be a problem with an 'album', which is a 'collection' or a simple list of selected files like an audio playlist?

If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/10024857#10024857 and clicking ‘Correct’ below the answer

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Report · Dec 07, 2017

ursd39606985 wrote
Sorry, my language is german. So I try to answer I send you a pt sc of the Point, when the importing-procedere stops an the program is closing.
Dies passiert, auch nach De- und anschliessender Neuinstallation. Diesen pt sc machte ich nach Neuinstallation. So denke ich, das Problem liegt nicht im Programm, sondern im System und PSE kann auf das file nicht korrekt zugreifen. Wo ist das file? Name? Auf die Bilder kann ich im Windows-Explorer zugreifen, auch löschen, aber dies ändert nichts.
Vielen Dank und freundliche Grüsse
Urs Dimmler
Gesendet von Mail für Windows 10

You can't send a screenshot (Print screen) via email, you have to post in this forum from your Internet browser. To insert the screenshot in your answer, use the 7th icon on the tool bar above the post.

First, to be sure the problem is not in the program, try to start with a new, empty catalog.

Keep the shift key pressed while you launch the organizer. You get a dialog letting you choose to start the organize with a new catalog. If you can import the files, then the program is ok.

If you have the same problem with the organizer freezing on the same spot while importing, the screenshot will be useful to troubleshoot the problem.

Report · Dec 07, 2017

Thank you. This is the main Problem, I ican’t do anything in the program. When I start it, it is in the uploading-position and starts to upload picures, after 30% it stops and the next massage is ‘Photoshop doesn’t reakt’ and the program is closing. So I can’t start an empty catalog.

Gesendet von Mail für Windows 10

Von: MichelBParis

Gesendet: Donnerstag, 7. Dezember 2017 14:08

An: Urs Dimmler

Betreff: Fehlerhafte Datei löschen

Fehlerhafte Datei löschen

created by MichelBParis in Photoshop Elements - View the full discussion

ursd39606985 wrote

Sorry, my language is german. So I try to answer I send you a pt sc of the Point, when the importing-procedere stops an the program is closing.

Dies passiert, auch nach De- und anschliessender Neuinstallation. Diesen pt sc machte ich nach Neuinstallation. So denke ich, das Problem liegt nicht im Programm, sondern im System und PSE kann auf das file nicht korrekt zugreifen. Wo ist das file? Name? Auf die Bilder kann ich im Windows-Explorer zugreifen, auch löschen, aber dies ändert nichts.

Vielen Dank und freundliche Grüsse

Urs Dimmler

Gesendet von Mail für Windows 10

You can't send a screenshot (Print screen) via email, you have to post in this forum from your Internet browser. To insert the screenshot in your answer, use the 7th icon on the tool bar above the post.

First, to be sure the problem is not in the program, try to start with a new, empty catalog.

Keep the shift key pressed while you launch the organizer. You get a dialog letting you choose to start the organize with a new catalog. If you can import the files, then the program is ok.

If you have the same problem with the organizer freezing on the same spot while importing, the screenshot will be useful to troubleshoot the problem.

If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/10025170#10025170 and clicking ‘Correct’ below the answer

Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:

Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/10025170#10025170

To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"

Start a new discussion in Photoshop Elements by email or at Adobe Community

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Report · Dec 07, 2017

Gesendet von Mail für Windows 10

Von: Urs Dimmler

Gesendet: Donnerstag, 7. Dezember 2017 17:49

An: Adobe Forums

Betreff: AW: Approved: Re: Fehlerhafte Datei lschen

Now I could open e new Catalog with the shift-button-manoevre.

Message: 264 media-files couldn’t be imported. Reason: file deleted or not supported ((jpg-files)

Then: downloaded files will be imported in mediabrowser, would you like to see them. Button Jes- Import starts and stopps at the same Position as bevor.

Please tell me exactli, how to transmit a screenshot

Thank you very much

Gesendet von Mail für Windows 10

Von: Adobe Forums

Gesendet: Donnerstag, 7. Dezember 2017 15:57

An: Urs Dimmler

Betreff: Approved: Re: Fehlerhafte Datei lschen

Hello,

You're receiving this email because content you posted has been approved by our moderators.

Re: Fehlerhafte Datei lschen

posted Dec 7, 2017 8:20 PM