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Font file missing in upgrade to 2023 Elements...it is an OpenType file font

New Here ,
Oct 13, 2022 Oct 13, 2022

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When I open up all my business files in the new Photoshop Elements 2023, I get the missing font error message for one specific font. I am aware of the change where PostScript Type 1 fonts are no longer supported in Elements, however, the font that is missing is an OpenType file font, so I do not understand why I am getting this message. Please help!

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Community Expert ,
Oct 14, 2022 Oct 14, 2022

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Moving to the Photoshop Elements forum from Using the Community

 

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Community Expert ,
Oct 14, 2022 Oct 14, 2022

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What font, specifically?

Is the font an Adobe (Cloud) font?  It may have become deactivated at some point.

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New Here ,
Oct 21, 2022 Oct 21, 2022

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SS Garbanzo Font

 

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Community Expert ,
Oct 21, 2022 Oct 21, 2022

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How are your fonts loaded? Does this font work in other programs? System?

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New Here ,
Oct 22, 2022 Oct 22, 2022

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My fonts are loaded from my hard drive. Yes, the font works in all of my Microsoft Office programs. I bought this font in a bundle, and all of the other fonts in the bundle work in Elements expect this particular one. I am using Windows 11.

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New Here ,
Dec 01, 2022 Dec 01, 2022

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I have lost "The Friday Stroke Regular" font. It is a .otf font. Had it in my previous version of PSE.

 

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Community Expert ,
Dec 02, 2022 Dec 02, 2022

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"Had it in my previous version of PSE"

That does not sound like a font supplied by Adobe in any way. In any case, fonts would be installed in your System, so that's where you should look.

If the font is available in other programs, then there is something else at play; there's no reason it shouldn't show up in Elements.

Open your Fonts folder and see if it's there. If not, re-download it from wherever you got it and reinstall it. Once you do, close and reopen Elements. (or, might need a restart)

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New Here ,
Dec 04, 2022 Dec 04, 2022

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No it is not an Adobe font it is a free for personal use font available on a few free font websites. I have a few of them that all work well.

The font works in word and PSE 2021. I loaded a PSE doc into 2023 with the font on it and it said there was a missing font.

I have uninstalled and then reinstalled still with no luck.

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