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foutmelding

Community Beginner ,
May 16, 2024 May 16, 2024

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Schermafbeelding 2024-05-13 152028.pngSchermafbeelding 2024-05-13 152028.png

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Problem or error

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Community Expert ,
May 16, 2024 May 16, 2024

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What operating system are you using?

 

What make and model camera do you have?

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Community Beginner ,
May 17, 2024 May 17, 2024

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Camera: 

camera ILCE-7M4 

SYSTEEM

Windows 11 home

intel core  i5

64 bits besturingssysteem

16 GB RAM 

 

 

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Community Expert ,
May 18, 2024 May 18, 2024

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From within the Photoshop elements 2023 Editor did you try Help>Install Camera Raw?

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Community Beginner ,
May 18, 2024 May 18, 2024

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Dag Jef 

Ik heb het ( install camera raw) zojuist opnieuw geïnstalleerd , maar de foutmelding blijft. 

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Community Beginner ,
May 18, 2024 May 18, 2024

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Nog ter aanvulling: Ik kan niet op 'updates'  onder help klikken. 

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Community Expert ,
May 18, 2024 May 18, 2024

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You can install Camera Raw 15.5 using the directions and download link in this post:

https://community.adobe.com/t5/photoshop-elements-discussions/manually-install-adobe-camera-raw-acr-...

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Community Beginner ,
May 18, 2024 May 18, 2024

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Dag Jef,

Met deze link kan ik 16.2 installeren. Had ik en heb ik opnieuw gedaan.

Bij deze stap: 
Op Windows: C:\Program Files\Common Files\Adobe\Plug-ins\Elements<Version Number>\Bestandsindelingen

krijg ik eeb foutmelding:

Het bestand is niet gevonden

Het is mogelijk verplaatst, bewerkt of verwijderd.

 
 
 
Dus ik kom nog niet verder. 
Groet Gerrit 

 

 

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Community Beginner ,
May 18, 2024 May 18, 2024

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Dag Jef,

Met deze link kan ik 16 2 installeren. Geen 15 5. Had ik en heb ik opnieuw gedaan.

Bij deze stap: 

C Program Files Common Files Adobe Plug ins Elements Version Number Bestandsindelingen

 

krijg ik een foutmelding:

Het bestand is niet gevonden

Het is mogelijk verplaatst, bewerkt of verwijderd.

 
 
Dus ik kom nog niet verder. 
Groet Gerrit 

 

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Community Beginner ,
May 24, 2024 May 24, 2024

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Dag Jaf

Wil je aangeven wat ik nu verder moet doen. Het probleem is nog  niet opgelost. 

Groet Gerrit 

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Community Expert ,
May 24, 2024 May 24, 2024

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If in the Photoshop Elements 2023 editor you go to Help>About Plug-In is Camera Raw listed and if so if you click on the words Camera Raw, what version is it?

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Community Beginner ,
May 27, 2024 May 27, 2024

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2022

Versie: 14.4.0.1121

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Community Expert ,
May 27, 2024 May 27, 2024

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According to this your Sony A7 IV (ILCE-7M4) .ARW files should be supported in Camera Raw 14.1 and later.

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

 

If possible could you share one of the Sony A7 IV (ILCE-7M4) .ARW files using something like Dropbox so we can try it on our end?

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Community Beginner ,
May 27, 2024 May 27, 2024

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 Daf Je

Ik weet niet hoe dat met dropbox werkt. Ik kan wel versturen met We transfer, maar dan moet ik jou mailadres hebben 

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Community Beginner ,
Jun 03, 2024 Jun 03, 2024

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Dag Jeff

Kan ik noet wat RAW foto's sturen via we transfer. Dan lukt het me wel 

 

Groet Gerrit 

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Community Beginner ,
Jun 11, 2024 Jun 11, 2024

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Dag Jeff

Kun je me helpen dat ik verder kan? Mijn probleem is nog steeds niet opgelost

Groet Gerrit 

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Community Expert ,
Jun 11, 2024 Jun 11, 2024

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Did you try going thru the install directions on this page again?

https://community.adobe.com/t5/photoshop-elements-discussions/manually-install-adobe-camera-raw-acr-...

 

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Community Expert ,
Jun 11, 2024 Jun 11, 2024

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Another thing to try is to download the Adobe DNG Converter and see if it will convert your ARW files to DNG copies

which should then open in Photoshop Elements 2023.

https://helpx.adobe.com/camera-raw/using/adobe-dng-converter.html

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Community Beginner ,
Jun 12, 2024 Jun 12, 2024

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Dag Jeff 

Nu kan ik de dng foto's openen in Photo Elelements 2023. Bedankt.

Maar is dit eigenlijk niet hetzelfde dan fotograferen in jpeg of jpg, want ik zie dat het bestand in dng ca. 30 mb is en in raw ca. 65 mb. Kortom heb je bij omzetten in dng niet minder mogelijkheden om te bewerken omdat het programma dit al heeft gedaan?

Groet Gerrit 

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Community Expert ,
Jun 12, 2024 Jun 12, 2024

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Convert to DNG uses losseless compression, so that's why in most cases the file sizes are

smaller, however, according to Adobe the actual DNG is the same quality as the original raw file.

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Community Beginner ,
Jun 14, 2024 Jun 14, 2024

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Dank je wel voor de hulp

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