Superbra19 wrote I don't expect Adobe to add new functions to the software. I just want them to keep the existing functions working. The geolocation is a key function : it sits in the main menu, next to persons, which also is a key function. Adobe advertised with it, not telling it would probably disappear in a short time. They should keep it working for a couple of years at least. If I was planning to buy each new version, I would have taken a subscription. I already payed enough for a program just to organise my family photos. I expect Adobe to solve this for me and all the others in my situation. |
You don't understand.
Or you don't want to understand.
This is my view as just another user like you. I don't work for Adobe and I am totally free to give my own opinion.
Adobe does owe you nothing here.
I don't expect Adobe to add new functions to the software. |
You are using a feature provided by Adobe, it's the ability to connect to Google Maps which is a free service (for you) that Google is free to stop when they want. The other feature offered by Adobe is to integrate that free Google service into its catalog management.
Google has decided to stop access to their maps service and not only for Adobe, also for a number of other software editors. Adobe did not remove anything nor changed a single line of code.
Also remember that Adobe had to recode the map service with new APIs from Google for PSE2018. Maybe not a new 'feature', but a function they had to code, which is an additional programming burden. You don't know either what that meant in $$$$ for Adobe. So, Adobe has chosen to change its map provider for a more futureproof one.
So yes, for me it's clear you want a new function for free.
Adobe advertised with it, not telling it would probably disappear in a short time. |
Remember that when you checked the software requirements, it was clearly stated that external services might be absent or removed without notice (on the same page). Adobe did not remove anything nor changed a single line of code. Adobe did provide a way to reinstate the maps after a few months for PSE14 and 15, to integrate the new Google API in PSE2018 and to replace Google by another map provider in PSE2019 and its other softwares.
They should keep it working for a couple of years at least. If I was planning to buy each new version, I would have taken a subscription. I already payed enough for a program just to organise my family photos. |
You perfectly know that new features are only offered in the current Elements version and that Elements has no subscription. The issue is that for people relying on the map service, Google has made it necessary for Elements users to upgrade two consecutive years, which is very hard for those users.
I expect Adobe to solve this for me and all the others in my situation. |
I totally agree, but I think that your arguments are not the best way to get a positive result. A more positive approach has already been suggested: to offer a very special upgrade price for PSE2019 for PSE2018 owners.
I would also like to show my difference about:
The geolocation is a key function : it sits in the main menu, next to persons, which also is a key function. |
For me, as an amateur photographer, the map service and face recognition are only gadgets.
People and Places are key functions. They have been available from the beginning in the organizer. I understand that with today's trend to only use phones for social media sharing, those two features are very important for other users.
May I suggest to post in the feedback forum to add your vote to similar complaints?
This discussion for instance:
Elements 14-18: Map not displayed | Photoshop Family Customer Community
10
Replies
AdChoices