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Graphics Panel Does Not Completely Load

New Here ,
Dec 29, 2020 Dec 29, 2020

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I am using MacOS 10.15 and Elements 2021. When I installed the app, going to the Graphics panel - all of the available choices do not download. I have tried to download them but get this error message. I am connected to the internet. No matter what time of day, if it is the server, it is never available!

How do I get the missing backgrounds to load?  Thank you.

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