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Has 2022 fixed memory leak in Organizer?

New Here ,
Oct 26, 2021 Oct 26, 2021

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Can anyone verify whether the new 2022 version has fixed the memory leak(s) when importing media into the Organizer? 

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Crash or freeze, Organizer, Windows

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Adobe Community Professional ,
Oct 27, 2021 Oct 27, 2021

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You can download a free trial of Elements 2022 and judge for yourself whether any memory leak you think you are experiencing has been fixed.

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New Here ,
Oct 28, 2021 Oct 28, 2021

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Thanks for the idea; in case anyone else comes looking with the same question, the answer is a clear and hearty "No".  Importing 200 1080p .mov files I can watch it burn through all 32GB of my memory -- it should not look like this:

timkjr_5-1635476111313.png

timkjr_6-1635476469380.png

Note that all media analysis is turned off; it seems to do just fine with lower-quality .mov files.  Disappointing -- it would at least help if in importing you could specify "Just images" etc while still traversing subdirectories, but no.

 

 

 

 

 

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Advocate ,
Oct 29, 2021 Oct 29, 2021

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It would help if you could post photos that we could actually see- the ones you posted are pretty gosh darn tiny.


You need to provide more information to get a better quality response.   Information like whether or not the memory gets released after importing is complete?   How much  system ram do you have installed?  Have you been monkeying around with your preference settings- in particualar the scratch disk size / location?   

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New Here ,
Oct 31, 2021 Oct 31, 2021

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  • 32GB ram installed with a Ryzen 5 3600x.
  • I had not made any changes in scratch size or location; kept defaults.
  • I tried a test adding additional scratch locations; same behavior.
  • Tonight I stopped the import before the memory usage made the system unstable; the app hangs after changing to "Stopping."  Letting it continue to hang -- 40+ minutes and counting -- the memory usage did go down, slowly. 
  • One oddity I noticed: while hung, the process continues to show GPU usage for "Video Decode" as well as disk usage.  I have a Radeon RX 580 w/ 8GB vram.

 

What other information shall I provide to get a better quality response?

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Advocate ,
Oct 31, 2021 Oct 31, 2021

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Bigger images please, in particular the first one. What you posted is too small to be of any use.
even if your ram usage is close to 100% all it means is that your HDD would be used to hold the temp data.  I had a 1TB SSD- I literally don't care how much ram gets used--- it's response time is much quicker than a regulad HDD.

Consider breaking the import down into chunks-- 50 videos at a time for example. 

I just did a test: I imported 159 video files (of course you're not really importing them) about 60 GB of data into organizer, from an external HDD -I  also monitored  everything in task manager while it was doign it:   The total, memory usage did not exceed 82%, CPU usage did not exceed 64% Organizer, at the most, was using a little less than 2 GB of ram. 

All that to me indicates to me that it is not the software, but rather something on your computer that is cuasing this behavior.  Granted, it's just one computer, a not even close to being fancy one, but I had zero issues- and it took less than a minute to "import" 159 video files.

I just search the external HDD, shoved all the video files I could find in one partition into their own folder, and imported the contents of that folder directly into organizer. 


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