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have a older copy of photoshop elements 1.0 and the serial key that came with it wont work. its not a bootleg i bought the software. what do I do to get it valid?

New Here ,
Jul 23, 2018 Jul 23, 2018

have a older copy of photoshop elements 1.0 and the serial key that came with it wont work. its not a bootleg i bought the software. what do I do to get it valid?

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Community Expert ,
Jul 23, 2018 Jul 23, 2018

The serial is 24 digits, no letters, just numbers staring starting with 1057.

(the X's below represent numbers)

1057-XXXX-XXXX-XXXX-XXXX-XXXX

So make sure your entering the right numbers.

You may even need to look at the serial with a magnifying glass to be sure.

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Community Expert ,
Jul 23, 2018 Jul 23, 2018

You bought the software recently or back in 2001 when photoshop elements 1 was the current version adobe was selling?

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New Here ,
Jul 23, 2018 Jul 23, 2018

yes serial number not working

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New Here ,
Jul 23, 2018 Jul 23, 2018

yep

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Community Expert ,
Jul 23, 2018 Jul 23, 2018

If you just bought it, then the serial could be the wrong one. Like for mac instead of windows.

Very unlikely adobe would be able to do anything with 17 year old software serial numbers.

Did you ever have it installed on a computer?

And your sure it's photoshop elements 1 from circa 2001?

My advice would be to cut your losses and get an up to date version of photoshop elements 2018.

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Community Expert ,
Jul 23, 2018 Jul 23, 2018

Even if you installed it, it likely wouldn't run on Windows 10 and maybe not even on Windows 7.

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Mentor ,
Jul 23, 2018 Jul 23, 2018
LATEST

Photoshop Elements will not install on Windows version 7 and up without a trick. See:

Photoshop Elements (PSE) knowledge base.

If you follow the instructions Elements 1 will even work on Windows 10, it seems. Although I fail to see the point, seeing that open source and free software is available which is far more up to date in terms of features.

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