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Help [Just installed PSE14 on Mac. Unable to launch]

New Here ,
Dec 30, 2016 Dec 30, 2016

Just installed Adobe photoshop elements 14.  on Mac and cannot launch program.

Did I not install all parts?

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Community Expert ,
Dec 30, 2016 Dec 30, 2016

what do you see when clicking the executable in your applications folder?

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Adobe Employee ,
Jan 02, 2017 Jan 02, 2017

Moving to Photoshop Elements

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Adobe Employee ,
Jan 09, 2017 Jan 09, 2017
LATEST

What error are you getting? Is it crashing on launch?

Try keeping Cmd + Shift + Option keys pressed while launching Editor. You will get a dialog asking to Delete Photoshop Elements Settings file. Say Yes and then try launching Editor again.

If this doesn't help, please attach the crash logs here for better understanding of the issue.

Thanks,

Anwesha

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