after a free trial of photoshop elements v 2020 and not purchase, I attempted to restore my registered copy of v15 and have failed and adobe support rather than helping sent my here to a forum. can somone help me or should i abandon adobe?
Thanks for the 3 replies. V 15 had not been deleted. After some time and effort, I learned that using the shortcut for pe from the desktop allowed me an opportunity to supply my serial number for my v 15. Why did a Adobe help person fail to tell me this and wasted my time sending me to the forum where there was no answer close enough to be encouraging.
If you're using Windows 10, you MAY be able to restore your PC back to a point before you installed PSE 2020. Go to Control Panel>Recovery>Open System Restore. Look for a restore point prior to the install of PSE 2020. I had to do this a week ago to fix a problem I had with my PSE 2020 caused by a plugin I tried. It worked well, but took about 30 to 45 minutes - it was like watching paint dry.