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How I can download and install Elements 9 ?

Community Beginner ,
Jan 07, 2017 Jan 07, 2017

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I purchased Photoshop Elements 9 on 4 June 2013 and I used it on my computer until I reinstall the computer  . Now I tried to download elements  again  from my adobe account but is not possible . I can see my product and its serial number  but there is no option download . I tried also inside my account via the link "my orders" but the system says that I have no orders !  I find it strange because in the past I could easy download the product . What I have to do ?

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correct answers 1 Correct answer

Community Expert , Jan 12, 2017 Jan 12, 2017

Technically your right that pse 9 isn't part of the creative suite, but since pse 9 is based on the photoshop cs4 code the directions should work for installing pse 9.

Anyway, here are the steps i did to get the pse 9 installer to work on macOS Sierra.

1. Double click on the downloaded PhotoshopElements_9_LS15.dmg to mount it.

2. Double click on the Adobe Photoshop Elements icon in the window that appears

9a.png

3. Right click on the Install.app and click on Show Package Contents

9b.png

4. Open Terminal by going t

...

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Community Expert ,
Jan 07, 2017 Jan 07, 2017

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Community Beginner ,
Jan 07, 2017 Jan 07, 2017

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Hi there and thnx ,

I've download Elements on my mac as you said , but when I try to install it , my mac says that 'install' cannot not be opened , move the disc to trash !  Do u have any idea why?

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Community Expert ,
Jan 09, 2017 Jan 09, 2017

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Did you download the Mac version?

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Community Expert ,
Jan 09, 2017 Jan 09, 2017

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What version of mac os x are you using?

On mac os x versions before sierra try the following:

Go to Apple>System Preferences>Security & Privacy>General and under Allow apps downloaded from: change it to Anywhere and then install pse 9 After installing pse 9 you can change the security setting back to where it was before installing pse 9. sur.png

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Community Beginner ,
Jan 10, 2017 Jan 10, 2017

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Hi there and thnx

I have Mac os x Siéra

Is it stil possible ?

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Community Expert ,
Jan 10, 2017 Jan 10, 2017

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Follow the instructions on this page under where it says

Creative Suite 5.5, 5, and 4

https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

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Community Beginner ,
Jan 12, 2017 Jan 12, 2017

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No succes , Photoshop Elements 9 app is not included in Creative Suite

When I try to install the app I get this message :

The app’s authorization has been revoked

There may be a problem with this app. Although the app was signed by an identified developer, the certificate for the app has been revoked, and it cannot be opened.

Check with the Mac App Store or the software developer to see whether there is an updated version of this app.

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Community Beginner ,
Jan 12, 2017 Jan 12, 2017

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Photoshop Elements 9  is included in Creative Suite  , I was mistaken ...

I followed the instructions you gave me and when I drag the Unix executable to the Terminal I get the message : 

Install can't be opened , you should eject this disc , very strange

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Community Expert ,
Jan 12, 2017 Jan 12, 2017

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dimitriosFos wrote:

Photoshop Elements 9 is included in Creative Suite , I was mistaken ...

Really?

Where are you purchasing it from?

Where are you downloading from?

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Community Beginner ,
Jan 13, 2017 Jan 13, 2017

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I purchased on line from Adobe

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Community Expert ,
Jan 12, 2017 Jan 12, 2017

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Technically your right that pse 9 isn't part of the creative suite, but since pse 9 is based on the photoshop cs4 code the directions should work for installing pse 9.

Anyway, here are the steps i did to get the pse 9 installer to work on macOS Sierra.

1. Double click on the downloaded PhotoshopElements_9_LS15.dmg to mount it.

2. Double click on the Adobe Photoshop Elements icon in the window that appears

9a.png

3. Right click on the Install.app and click on Show Package Contents

9b.png

4. Open Terminal by going to Applications>Utilities>Terminal

5. Go to the MacOS folder

0c.png

6. Drag the Install into the Terminal window and press Return

9d.png

9e.png

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Community Beginner ,
Jan 13, 2017 Jan 13, 2017

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Hi there ,

Finally it works !!

Thnx so much for your time and effort

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New Here ,
Apr 11, 2018 Apr 11, 2018

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Brilliant fix. Many thank you'

s for your help!

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New Here ,
Mar 24, 2018 Mar 24, 2018

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Thank you. It worked for me.

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New Here ,
Jul 17, 2018 Jul 17, 2018

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LATEST

After trying many times to install on a new Mac, i finally found this answer. Worked first time. And to think all this trouble to reload Elem 10 on the new Mac so I can just turnaround and update to 18.

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