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How to cancel free trial

New Here ,
Jun 06, 2023 Jun 06, 2023

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I downloaded Elements today and started a free trial as I wanted to see if I could get the eyes open in some pictures. It didn't work so I want to cancel the trial before being charged, but I can't see how?

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Download and install , How to , Problem or error

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Mentor ,
Jun 06, 2023 Jun 06, 2023

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You don't cancel the trial".  The software stops working when you hit 30 days. You didn't give any credit card info when you downloaded the trial. 

2023-06-06_041929.png

It's different than the 7 day free trial for photoshop--- in which it even says after 7 days you will automatically be charged

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New Here ,
Aug 10, 2024 Aug 10, 2024

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Hi, I downloaded Photoshop Elements and started a 7 days Trial that ends in 3 days and I dont know if they are going to charge me or not, I want to cancel the suscription but dont know where? Thanks

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Mentor ,
Aug 11, 2024 Aug 11, 2024

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Photoshop elements is  30 DAY TRIAL, not 7 days.

Photoshop has a 7 day trial, that's what you are probably talking about. 

PHOTOSHOP  is a plan, not a product.   To cancel go to plans under your adobe account (click on your image in the uppoer right corner of this page, then click on plans, not products. 2024-08-11_111056.png

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