How to load PS Elements version 17 [PSE 2019] on a second computer

[Pierre6C15]

I have tried to load PS Elements on my new laptop and have not been able to.  When I enter my serial number, it tells me that the number is invalid.  I bought the software from Adobe! I have chatted with the help desk and they have not been able to help me.

I am told that indeed my software is loaded on only one machine but has been activated 6 times and that maybe why it will not let me load it on another machine.  Why would I activate the software 6 times on the same device?

So the help desk has punted and told me to ask the eperts for help - this is what I am doing.

Thanks

[hatstead]

Suggest that you contact Adobe again. Call them and hopefully you will deal with another agent. Explain that you don't need help using the program, just with activation.

Reach us by phone (adobe.com)