How to reload my Elements 11

[pege23993614]

I had a computer issue. Now my software does not work correctly, especially the Edit side. I have the original disks but have not found a way to reinstall. The program only wants to Uninstall.

Additionally I need HDR. How can I get that feature.

[Peru Bob]

What operating system?

Did you uninstall it, and if so, how?

pege23993614  wrote

I had a computer issue. Now my software does not work correctly,

What doesn't work?

Maybe it can be resolved without uninstalling and reinstalling.

[pege23993614]

Windows 10.

When I open Editor I can not locate my files. I open organizer and click the editor icon at the bottom

No. I did not uninstall.

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[Peru Bob]

pege23993614  wrote

Windows 10.

When I open Editor I can not locate my files.

Please be more specific.

Do you mean they aren't in Windows Explorer or they don't show in the Organizer?

I open organizer and click the editor icon at the bottom

Does it open and work OK that way?

No. I did not uninstall.

You need to uninstall if you wish to reinstall.

[pege23993614]

When I open Editor the only thing I see is the "Pictures" folder. I think it was a default folder in windows 10. None of my photo files are available that way.

When I open Organizer I can locate a file, then I highlight it, and then click Editor.

Due to reloading all the files by restoring them after the hard drive crashed many of the files are combined. Very difficult to locate the file I want.

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[pege23993614]

Many thanks for your time and suggestions. When I uninstall will that affect my files?

[Peru Bob]

It may affect your Organizer Catalog, but won't affect the actual files stored on your hard drive.