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How to turn off data collection

New Here ,
Sep 15, 2019 Sep 15, 2019

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When installing Adobe Photoshop Elements 2019, it says I can turn off data collection in perferences.  Under preferences I don't see where the option is to turn it off.  Any help would be greatly appreciated.

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Community Expert ,
Sep 16, 2019 Sep 16, 2019

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Could you give the exact, word for wore message in the installation process?

If I am guessing right, it may be about the ability for Adobe to gather information about your usage of the various features of the software. This is not a choice in the preferences of Elements, it's a choice about your own profile in your Adobe account. Check your profile, section 'privacy'.

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Adobe Employee ,
Sep 16, 2019 Sep 16, 2019

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Hi,

 

Please go to: https://account.adobe.com/privacy

 

Uncheck the two checkboxes in this section.

 

Let me know if this helps or you have any other queries.

 

Thanks!

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New Here ,
Sep 23, 2019 Sep 23, 2019

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Thanks! Your reply was helpful.

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Explorer ,
Dec 21, 2021 Dec 21, 2021

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Hello, I was directed here by Adobe customer care in respect to a data collection question to do with Rush on the iPad (IOS).

 

The privacy option you mention specifically says it is for 'desktop apps'. Do you know where I can find the option to adjust these settings for IOS based apps?

 

Thanks!

 

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New Here ,
Feb 16, 2024 Feb 16, 2024

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I've found it: it's in the Creative Cloud iOS app, under About Creative Cloud. Very roundabout way of Adobe to do this and not very intuitive.

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