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i All purchased Adobe Photoshop Elements around 7 years ago now it will not load onto my computer Windows 10 been onto Adobe and they say they are not supporting it any more it is a genuine Adobe product with proper code so Adobe are just making us purch

New Here ,
Mar 02, 2017 Mar 02, 2017

i All purchased Adobe Photoshop Elements around 7 years ago now it will not load onto my computer Windows 10

been onto Adobe and they say they are not supporting it any more it is a genuine Adobe product with proper code


so Adobe are just making us purchase to keep them in profit THE BIG BOSS WINS AGAIN this leaves me with a


product I cannot use unless someone out there knows different please help and make me smile


best regards Maureen

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Community Expert ,
Mar 02, 2017 Mar 02, 2017
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Owners of old programs simply have problems with Windows 10... none of which is Adobe's fault... Adobe did not change your old program to make it stop working... Microsoft changed their operating system and THAT is why your old program won't work, not because of anything Adobe did... Also... every time Microsoft issues a Win10 update, there is the risk that an old program that HAS been working after the initial Win10 upgrade will STOP working... bottom line, old programs require a matching old operating system

An idea that MAY work to install and/or run old programs in Windows 10... works for some, not for others

-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window

-or Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL Windows permissions may help... says Encore, but sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account)

If the above ideas don't work, there is nothing Adobe can do to make a 7 year old program work on your new computer

Buying version 15 is 64bit only http://www.adobe.com/in/products/photoshop-premiere-elements.html

Buying Elements online is for ONE platform https://forums.adobe.com/thread/2245264

-be VERY SURE you select the Mac or Windows version that you need for your computer

If you have a 32bit Windows Amazon.com: Adobe Photoshop Elements 14 & Premiere Elements 14 Multi-Platform 14 [Old Version]: Soft...

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