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I am having trouble downloading my photos on my windows computer to the organizer

New Here ,
Nov 13, 2020 Nov 13, 2020

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I am having trouble with elements 15

I can't download photos from my windows computer to the organizer

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Import and export

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Adobe Community Professional ,
Nov 14, 2020 Nov 14, 2020

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Can you give us some more details?  How are you trying to import the files into the Organizer?  Where are the files permanently stored?  Are you getting any error messages?

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