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I am unable to update photoshop elements 13--I keep getting a error message

Explorer ,
Jan 31, 2017 Jan 31, 2017

I have updated Photoshop elements 13 at least 4 or 5 times and I keep getting a Error message.  Anyone have a answer to this issue?

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Contributor ,
Jan 31, 2017 Jan 31, 2017
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Explorer ,
Jan 31, 2017 Jan 31, 2017

I followed these directions and still have no luck--The Adobe Application

Manager stops the update at exactly 13% after I have downloaded it---This

13% business has happened repeatedly--and has burned up many minutes of my

time---any solution to this aggravating upload stuck at 13%

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Contributor ,
Jan 31, 2017 Jan 31, 2017

Did You have any Error message? Or just update stops and close all windows?

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Adobe Employee ,
Jan 31, 2017 Jan 31, 2017
LATEST

Do you get any error code when the update fails?

Try restarting your machine once and then follow the instructions mentioned in the article Error U44M1I210 when installing Adobe Creative Cloud or Creative Suite 6 updates 

Let us know if issue still exists.

Thanks,
Anwesha

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