Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

I bought Elements 15 from Windows Store but it runs in trial period....

New Here ,
Jul 30, 2017 Jul 30, 2017

Hi everybody

I downloaded several days ago the trial version of Photoshop Elements 15 from Adobe web and installed it

After using it a week, I found an offer from Windows Store 30%off, so I bought it

I downloaded it from Windows stores and did some kind of installation. But now when I open Elements 15 it is still in trial period!!!!

I dont know what I have done wrong, neither do I have any licence number to write down in the application.

Please, what must I do?

Thanks

179
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 30, 2017 Jul 30, 2017
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 30, 2017 Jul 30, 2017
LATEST

Hi Ruben,

I have sent you a private mail regarding this issue.

Requesting you to please check it once and provide the needful information.

Thanks,

Anwesha

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines