I have a cheap HP network Printer that has a scanner. PS 2020 21.2.2 Import WIA support has not problem scanning from it. Is there WIA support installed on your machine for your HP scanner? Windows saw my HP network printer/scanner on my home network and installed the required software to support it.
JJ, Thank you for your answer. The sequence I started is the sequence you have shown.
I had PSE 14 on a differnt computer, and it had no problem detecting and linking with the scanner. This newer computer has PSE 2020, and when I start the import sequence, it says "no WIA devices detected." Yet the HP Smart on the new computer has no problem detecting and importing images from the same scanner. I can export images to the same printer/scanner, but I can't import from the same scanner. VERY frustrating.