I cant get elements 15 to open on windows 8.1.

[kellybell]

Keep getting message A problem caused the programe to stop working. Any suggestions? Ive never had any previous versions!

[Anwesha Dev Chaudhary]

Sorry for the inconvenience.

Please try out the instructions mentioned in the article https://helpx.adobe.com/photoshop-elements/kb/editor-has-stopped-working.html

Error: Editor has stopped working in Adobe Photoshop Elements​

In case the issue still persists, we would request you to please paste the Event Viewer logs her.

Instructions on getting Event Viewer logs have been mentioned in the article shared above.

Thanks,
Anwesha