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I have got wrong serial number

New Here ,
Oct 15, 2022 Oct 15, 2022

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I have installed Photoshop Elements 2022 on my Mac.

I get the message "invalid serial number" when I try to activate the program.

The serial number I got when I purchased is marked Elements 2023, maybe this is the problem.

How do I change?

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How to , Mac , Problem or error

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Community Expert ,
Oct 15, 2022 Oct 15, 2022

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Please review this tech note:

Find your serial number (adobe.com)

If this does not provide a solution for you, suggest that you contact Adobe directly.

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Advisor ,
Oct 15, 2022 Oct 15, 2022

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how much did you pay for it?

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Community Expert ,
Oct 15, 2022 Oct 15, 2022

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@Göran26610866eo8c wrote:

I have installed Photoshop Elements 2022 on my Mac.

The serial number I got when I purchased is marked Elements 2023


 

You can't use a PSE 2023 serial number on PSE 2022.

Adobe no longer sells PSE 2022.

 

 

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Community Expert ,
Oct 17, 2022 Oct 17, 2022

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If you have purchased Elements 2023, I suggest you delete the trial version of Elements 2022 and download Elements 2023 from here

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