I have just purchased adobe photoshop elements 19 and it will not accept the serial number that was on the back of the soft ware download card?

[ernestg43886213]

I have just purchased  adobe photoshop elements 2019 and it will not accept the serial number on the back of the software download card?

[99jon]

You may need to redeem your purchase on-line. By entering the numbers and letters of a redemption code it gets converted into a serial key (all numbers)

Help with redemption codes