I have ordered the Windows version by mistake and need Mac..?

[The Ancient Mariner]

Ouch.. I  can find nowhere to contact to get the order changed

[~graffiti]

Ordered what? This is the forum for Adobe Acrobat Reader which is a free application.

[The Ancient Mariner]

My apologies .. it is Adobe Photoshop Elements 15 & Adobe Premiere Elements 15

[The Ancient Mariner · Accepted solution]

Just finished an on-line chat with Adobe.. they were really charming and have resolved the issue..

[~graffiti]

That's good since this was the wrong forum.

[The Ancient Mariner]

Yes indeed ~graffiti, I feel duly stupid for that false move as I was trying every avenue to locate a way to stop/correct the order and the Adobe Site led me to this wrong turn..

[~graffiti]

No worries. It actually happens a lot. Poor design among other things.

[drivanbr]

bought it today online from Best Buy in Northboro MA. HAVE A RECEIPT. Note that I specified for Mac with the order. Got Winows anyway. contact me at [Personal information removed by Moderator]

thanks, Dr Brady

[Greg_S.]

@drivanbr, this is a user to user forum. We cannot help you with purchasing problems other than to point you in the right direction. Since the mistake was made by Best Buy I suggest you contact their Customer Service Dept. If you think you will be better off contacting Adobe Support, you can start a chat session by clicking on the blue Contact Us button under the Help & Support menu at Adobe.com. Or you can contact Support by telephone using the numbers listed here: https://helpx.adobe.com/contact/phone.html. Hours of operation outside of the United States are limited. See the phone link for details.

[drivanbr]

Thank you for the info. Hope my user forum post didn’t go to the wider world of pirates, thieves, and thugs. Had too much contact info on it. Since it was posted in the wrong place anyway, can you nuke it for me?

Thank you,

Drivanbr

“Be well. Stay well. See beauty and be happy.” —Navajo blessing.

[Greg_S.]

@drivanbr I think I was able to delete your personal contact information soon after it was posted.