I have two computers one with Photoshop Element 9 and the other with Elements 12. All of a sudden neither will show any dropdowns for file, edit, etc. How do I fix it?

[Donrondo]

I have two computers one with Photoshop Element 9 and the other with Elements 12. All of a sudden neither will show any dropdowns for file, edit, etc. How do I fix the problem?

[Moved from the non-technical Lounge Forum to the specific Program forum... Mod]

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[John T Smith]

When you ask a question you need to provide more information

-Forum quick start https://forums.adobe.com/docs/DOC-5601

Mac or Windows, and EXACTLY which version of the operating system?

Recent Mac AND Windows operating systems have been known to cause "odd" problems