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I just downloaded photoshop elements 15 and now it is saying it's not compatible with my computer how do I fix this

New Here ,
Feb 10, 2017 Feb 10, 2017

My photoshop elements 15 is saying it's not compatible with my computer how do i fix this?

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Community Expert ,
Feb 10, 2017 Feb 10, 2017

You start by asking in the Photoshop Elements Forum http://forums.adobe.com/community/photoshop_elements not an Acrobat forum

When you ask a question in the correct forum you need to provide some basic information

-Forum quick start https://forums.adobe.com/docs/DOC-5601

Mac or Windows, and EXACTLY which version of the operating system?

Recent Mac AND Windows operating systems have been known to cause "odd" problems

Are you using a computer Administrator account with full read/write permission?

If Windows, do you know that version 14 is 64bit only, and do you have a 64bit operating system?

-http://windows.microsoft.com/en-AU/windows7/find-out-32-or-64-bit

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New Here ,
Feb 10, 2017 Feb 10, 2017

I don't know if it's a 64gb it's about 5 years old windows 10

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Community Expert ,
Feb 11, 2017 Feb 11, 2017
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I don't know if it's a 64gb it's about 5 years old windows 10

https://support.microsoft.com/en-us/help/15056/windows-7-32-64-bit-faq

That should help you.

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