I just downloaded Adobe Photoshop & Premier Elements 13 Student and Teacher from my Dell Digital Locker. I bought this for my nephew a few years ago and his computer died. I'm now trying to get it on a laptop for him. I have a Product Key that is in the form of
AAAAAN-NNNN-NNNN-NNNN-NNNN. The first numeric in the first byte, might be O instead of 0, but it is hard to tell.
I have no idea what ID it was registered to, nor does he. When I tried to install the Photoshop Elements it forced me to enter an ID so I used what I'd normally use for myself if I installed it for him. I was shocked when my password worked and thought I must have done this for him. But I get to a screen that has grayed out boxes for a product key. I haven't been told it is invalid and just assume that it may have been activated with a different ID. I'm clueless, in more ways than one.
I have my order information from Dell and a Product Key, but don't know where to go now. Help?
Thanks.
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