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I am told that I get a product activation for this software because it is too old. I am furious. I paid 80.00 for it when it was new and had to go back to using Elements 5.0 because 6 version the background was way too dark and you couldn't make out the tabs and headings on the computer I had at the time. I just got a new laptop and loaded 6.0 and it is more visible even though background still looks too dark. Now the support is telling me they cannot give me a product activation after I have loaded it to a new computer. I am furious.
You don't need to activate this product as far as I know. As long as you have entered your serial number, it should work without activation. The activation came when version 7 was released. are you getting any error messages? If so can you post them here as the errors might be something to do with your hardware and nothing about activation.
Good luck.
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You don't need to activate this product as far as I know. As long as you have entered your serial number, it should work without activation. The activation came when version 7 was released. are you getting any error messages? If so can you post them here as the errors might be something to do with your hardware and nothing about activation.
Good luck.
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Do you have the serial number or the DVD from a boxed version?
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I have the same problem. I am getting a message that says I need to reactivate my copy (version6). This is most likely due to it being loaded on my new laptop. I don't have access to the internet on that pc, and support won't help because it's "end of life". Any suggestions would be appreciated