• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

I updated Topaz Photo AI and now Elements Editor won't open

New Here ,
Jan 31, 2023 Jan 31, 2023

Copy link to clipboard

Copied

I have been using Topaz Photo AI as an integral part of my editing workflow and it had been working fine. But, today, I installed the update for the most recent version of Topaz Photo AI on my Windows 10 PC.

Now, the PSE Editor won't open. 
 
I've un-installed the TPA update and reinstalled, but that didn't solve the problem. 
 
There is a 1/26/2023 plugin file on this path: C:\ Program Files\Topaz Labs LLC\Topaz Photo AI. 
 
A path for a 12/29/2022 plugin for Photoshop Elements is: C:\ Program Files\Adobe\Photoshop Elements 2021. 
 
I don't see a path to a plugin downloaded with the update today 1/31/2023. Nor do I see an official "PLUGIN" Folder under PSE, but other plugins are in this PSE 2021 folder. 
 
Note: Topaz Photo AI is working as a stand alone, but the big issue is that it is somehow interfering with the EDITOR in Photoshop Elements 2021. I don't even know if the plugin is the issue?
 
I can't open the EDITOR at all any more! Please help! 
TOPICS
Windows

Views

255

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation