I upgraded to Elements 2024 only to find it does not support Camera Raw! This is absurd!!!

[MissAnn1960]

I upgraded to Elements 2024 only to find it does not support Camera Raw! This is absurd!!!

[Jeff Arola · Accepted solution]

Photoshop Elements 2024 does indeed support Camera Raw, it's just the Camera Raw plugin is not included in the initial installation, so with the Photoshop Elements 2024 Editor open, go to Help>Install Camera Raw.

[MissAnn1960]

I went there and that's where it said Camera Raw is not supported.  

[MissAnn1960]

Last night I went to Help>Install Camera Raw and told Camera Raw was not supported.  Tonight it worked but it was like pulling teeth to get it done.

[Jeff Arola]

What operating system are you using?

Where did you purchase Photoshop Elements 2024 from?

You went to Help>Install Camera Raw and saw a message that Camera Raw is not supported?

Or did you get a message about the camera raw files from the digital camera you have are not recognized by Photoshop Elements 2024?

Can you post a screenshot?

[MissAnn1960]

It did work tonight but last night it said Camera Raw not supported.  I downloaded Photoshop Elements 2024.  I had Elements 2009 and 2013 and finally upgraded to 2024.

I have a Sony a58, not just a digital camera.  I have been shooting in Camera Raw file for quite a while now.  The message I got last night said "Camera Raw not supported".  I at first got the message to get Camera Raw Plugin and when I tried to get it is when I got the "Camera Raw not supported".